Pall Mall Barbers

What sets us apart is how we work together as a team and how we service our clients.

The team focuses on building relationships with their clients and develops long term knowledge of their styling preference. Rather than focusing on the short term, we deliver exceptional value to clients time and time again.

We lead the market because of our focus on value - luxury products and services at a fair price.

We innovate and invent – with our unique shaving system, constantly innovating styles and our global barbering popup business.

As an independent business, we have the flexibility to innovate and offer clients what they need. We are all passionate about the customer experience and are delighted with the positive feedback we get from them.

The secret of Pall Mall Barbers success is it's passionate, innovative and dedicated people. In the buzzy and fun atmosphere of the stores, the award winning team hone their craft and shape the style of men in global cities like London and New York, every day.

We're looking to grow our team with people who are as excited as we are about influencing and shaping men’s style, globally.

Over the past year, we have doubled the size of Pall Mall Barbers which we are immensely proud of. We now have the momentum and opportunity to accelerate this growth even further with the help of talented barbering professionals.

We have a fantastic social atmosphere in the branches with regular clients enjoying the team's company and seasoned barbers mentoring and developing the expertise of our new team members.

If you relish the thought of shaping men’s style on a global basis, you'll love working at Pall Mall Barbers.

Pall Mall Barbers have been at the forefront of male grooming and have set the agenda for style conscious gentleman for over 123 years in London. The business dates back to 1896 when it traded under the name of “Pall Mall Toilet Saloon”. All of that rich history and heritage has been preserved in the Trafalgar square branch of Pall Mall Barbers which sits in the exact same location today as it was in 1896.


Modern outlook, rich heritage
We have maintained many of the traditions of the original barbershop, but we now practice a more modern approach to hairstyling, haircare, shaving, beard and skincare! To this day, we are driven by our dedication to giving the highest quality experience for our clientele, for over 100,000 haircuts that we deliver every year.

We are tremendously excited about the future as we continue to grow both in the UK as well as internationally. Here's how we are growing:

Total clients: 74,393
Total barbers: 40
Total beard clients: 558
Total branch locations: 8 (Annual Growth: +100%)

Offering the highest standards of service to clients is only possible because of the training we give to all new starters. Our unique buddy system consistently raises the capability and creative flair of each member of the team.

Being on the board of the City & Guilds means we set the standards for British Barbering. We are fully committed to training up staff in any location to the exacting standards of our London operation.

Assessment is given and bespoke training and support is delivered to each individual new team member of the Pall Mall Barbers family. Our buddy system also ensures that each new starter has a mentor to help them on their journey in Pall Mall Barbers.

What's it like working with the team?

I just love the level of talent - we have some extraordinary people who are always innovating, pushing boundaries and that's what keeps us all excited as a team. The levels of standard and knowledge sharing are awesome. The barbers all have a great competitive spirit but we all share tips and innovate together as a team.


What has kept you working at Pall Mall Barbers for 10 years?
The thing that I love more than anything else is the sense of professional progression that I get working here - the job I have today is nothing like the one I started and I have been able to grow professionally with the business as the business has grown.

If I have an idea for how the business can develop, I pitch it to the leadership team and they have often let me take responsibility to make the idea a reality. With the right motivation and focus, I literally have the opportunity to shape my own career here which is fantastic!

The leadership team are really focused on their vision of being the biggest innovators in men's styling and building a global barbering brand... there's a real sense of momentum which keeps things exciting.

Pall Mall Barbers has come a long way over it’s 123 years but we have further to go. Here’s where we are headed:

Vision: The vision is to have Pall Mall Barbers in all top-tier global cities, bringing gentleman’s grooming to iconic landmark locations worldwide. Pall Mall Barbers aims to set the styling agenda for men on a global basis.

Mission: We aim to be the leading innovator in men's styling. Always innovating, always progressing and making men look and feel fantastic every day.

We are delighted and enormously grateful to our customers for giving us the highest rating of any barber in Europe. We have also been recognised as a leader in barbering, male grooming and retail at a national and international level.

Our Awards

• RLI Awards Short Listed 2020
• Global Retail Leisure International Awards 2019
• Export champions award from U.K. government 2019
• Corporate Prestige Awards 2019
• Board of trade award from U.K. government 2019
• Best men's grooming salon Business awards 2017
• Best men's grooming salon British Hairdressing 2017 shortlist
• London lifestyle award best salon shortlist, 2017
• Best men's grooming range Hair awards 2017
• Beauty awards best grooming range 2016
• Short listed for GQ grooming awards 2017
• Short listed for GQ grooming awards 2015

Our events business has continued to grow over the years with clients including the biggest tech and credit card companies in the world, various fashion labels and alcohol brands. Our events business has supported international events in London, Las Vegas, Copenhagen, Spain and Germany.

From fashion label and fragrance launches to The biggest football tournament in the world and The London Marathon - all have enjoyed having Pall Mall Barbers along.

Our mobile barbering units are custom built and designed to work both indoors and outdoors. We have a full popup and a made to measure unit, designed to fit into any space enabling us to support anything from an afternoon pop-up to a 5-day expo.

Fashion Label - As part of their Christmas
promotional campaign in 2017,we supported H&M with thePall Mall Barbers popup where we provided barber services over an 8 week campaign periodwhich was hosted at The Truman Brewery.


Fragrance - Launch

We launched Hugo Boss’new fragrance alongside GQ. Customers experienced a multisensory, full male grooming experience sampling the fragrance rather than the normal sample. We showed not only the fragrance, but the lifestyle around it.


Champions League

We worked with MasterCard to provide 4000 haircuts in the main square in Cardiff over three days. Fans could either choose ‘Madness’ having portraits and flags sculpted into their hair for a chance to win tickets to the final, or ‘Priceless’ an unforgettable PMB-quality experience with all the fanfare of the football. We featured celebrity appearances from David James and Ryan Giggs and a Barbershop quartet. MasterCard won an award for the popup initiative at The Pro Awards in 2017 and were also shortlisted for an award at the Sports Business Awards.


Indoor Retail Week Live, Outdoor Virgin Marathon, Town Squares Champions League, In offices Facebook & Google, Expos & Conferences Money 20:20, Over Seas Dubai, Event at the Rockefer Center NYC.