VXI Global Solutions
VXI Global Solutions Headquarters Location
VXI has several sites located throughout the following States:
Los Angeles, CA (HQ)
Lubbock, TX
Tucson, AZ
Austin, TX
Remote Roles
VXI Global Solutions Photos
About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most-respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position.
This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders.
Our StoryVXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position.
This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders.
Stand Out and Fit In with a new career with the new VXI. We are hiring for exceptional Customer Service positions across our US sites and virtual locations.
You bring your joy, passion, brilliance, and curiosity, and we supply the growth, excitement, and opportunity #DiscoverVXI #VXIUSA #WeAreAllVXI
The new VXI provides innovative and customer experience solutions to the world’s leading and well-loved brands. We live by our “Passion for People” commitment because we care about our employees. 2023 saw VXI accredited as an A+ member of the Better Business Bureau. This affirms that the company adheres to BBB’s Code of Business Practices for customer service, sales, advertising, data privacy, and ethics. Trust VXI.
Why Join us? Here are more reasons why you should be one of us!
• 3-time winner ICT Best Contact Center & BPO Company
• 35 Best in Class Industry Awards
• 43 Call Centers Worldwide
• 40,000+ reliable customer care agents
• 250M happy customers annually
• 20+ years in the industry
Why Work With Us?You bring your joy, passion, brilliance, and curiosity, and we supply the growth, excitement, and opportunity #DiscoverVXI #VXIUSA #WeAreAllVXI
The new VXI provides innovative and customer experience solutions to the world’s leading and well-loved brands. We live by our “Passion for People” commitment because we care about our employees. 2023 saw VXI accredited as an A+ member of the Better Business Bureau. This affirms that the company adheres to BBB’s Code of Business Practices for customer service, sales, advertising, data privacy, and ethics. Trust VXI.
Why Join us? Here are more reasons why you should be one of us!
• 3-time winner ICT Best Contact Center & BPO Company
• 35 Best in Class Industry Awards
• 43 Call Centers Worldwide
• 40,000+ reliable customer care agents
• 250M happy customers annually
• 20+ years in the industry
Stand Out and Fit In with a new career with the new VXI. We are hiring for exceptional Customer Service positions across our US sites and virtual locations.
You bring your joy, passion, brilliance, and curiosity, and we supply the growth, excitement, and opportunity #DiscoverVXI #VXIUSA #WeAreAllVXI
We are a passionate team with a singular focus: designing, creating, and delivering exceptional customer experiences and operational excellence. We live by our “Passion for People” commitment.
"Passion for People" means a culture of inspiration, cooperation, and positive impact.
Bring Your Flair!You bring your joy, passion, brilliance, and curiosity, and we supply the growth, excitement, and opportunity #DiscoverVXI #VXIUSA #WeAreAllVXI
We are a passionate team with a singular focus: designing, creating, and delivering exceptional customer experiences and operational excellence. We live by our “Passion for People” commitment.
"Passion for People" means a culture of inspiration, cooperation, and positive impact.
You bring your joy, passion, brilliance, and curiosity. We'll supply the growth, excitement, and opportunity. Let's work together & do great things!
Learn more about why more than 40,000 employees choose to work with us!
Our HistoryLearn more about why more than 40,000 employees choose to work with us!
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world's most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of China's few US-based customer-care organizations.
Private equity investor Bain Capital also backs VXI. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, VXI expanded our footprint in the US and Philippines and gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position.
This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This rare occurrence in the private equity space shows the performance VXI delivers for our clients, employees, and shareholders.
VXI Earns an A+ Rating from the BBBVXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of China's few US-based customer-care organizations.
Private equity investor Bain Capital also backs VXI. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, VXI expanded our footprint in the US and Philippines and gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position.
This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This rare occurrence in the private equity space shows the performance VXI delivers for our clients, employees, and shareholders.
VXI is thrilled to earn an A+ accreditation from the Better Business Bureau. This affirms our commitment to operating with integrity and delivering on the brand promise for our customers. Read the full press release here to learn more: https://bit.ly/3XmbDSD
Number of Employees in VXI Global Solutions
10,000+
VXI Global Solutions Revenue
£75m to £365m (GBP)