Merkur Casino UK

At MERKUR Casino UK, we’re one of the UK’s leading Adult Gaming Centre providers and we are working towards embracing a better way of doing business. Driven by the remarkable brand pillars laid out by our COO, Mark Schertle, we believe in building a working foundation that strives for success, encourages collaboration, and inspires innovative thinking.

Currently, we employ over 1,600 people across our highly successful brands, including:
- MERKUR Slots, formerly Cashino Gaming
- MERKUR Bingo, formerly Beacon Bingo
- MERKUR Technical Support, formerly Praesepe Services Limited
- Our central and support roles can also be found on this page

Creating the best possible customer experience is at the heart of everything we do at MERKUR Casino UK. Our number one mission is to create an environment which delivers premium customer service. Every one of us is committed to inspiring our customers through our high-quality adult gaming services and our modern refurbished venues.

We are part of an internationally active family-owned company, committed to providing first class leisure-time entertainment and gaming fun with small stakes and prizes, true to our motto “Enjoy the game”. We stand for responsible gaming – the latest insights into prevention and consumer protection continually flow into our product range.

MERKUR Casino UK positively celebrates and embraces diversity and inclusion amongst the workplace. We champion individuality regardless of someone’s age, gender, ethnicity, race, disability, sexual orientation, religion, social background, or beliefs. Having a diverse working culture is key to us as our employees are at the centre of the business. We care about creating an environment that is truly inclusive, where our colleagues have the confidence to be themselves.

We are constantly seeking out high calibre people to work across our divisions, whether it be in the largest Bingo Club in Europe, MERKUR Bingo in Cricklewood, or any of our venues; the common factor is the consistent offering of top-class service and entertainment to our customers.

Visit https://merkurcasinouk.com/career-opportunities/ to view all of our current vacancies.

At the core of MERKUR Casino UK, it is our purpose to ‘offer a world full of games, which our customers can enjoy to their heart’s content’. This approach forms the direction of our company and shapes all our activities, whether that is through gaming, slots, or bingo we always strive to do our best.

Together, we have created a set of five pillars to explain what it means to be a part of MERKUR Casino UK. They guide our commitment to all who work here and provide a foundation for driving success:

JOYFUL GAMING: We create exciting moments that satisfy people’s natural drive to play

PASSION: Our heart beats for the world of gaming and we strive to keep on improving. For success, we go the proverbial extra mile and refuse to settle for less

INNOVATION: We are a technological leader in our industry and will always stay a step ahead. We look for innovation all over the world. Inventive talent is in our company’s DNA

RESPECTABILITY: We make the world of gaming and gambling safer, more transparent, and respectable

WORKING TOGETHER: The final value is arguably the most important value. We take our responsibilities to each other very seriously and encourage collaboration at the forefront of everything we do

As an employee at MERKUR Casino UK, your role will play a huge part towards the success of the company, no matter where you are situated. Whether your customer facing and working in one of the venues or your part of our team at our head office, we look towards a future of integrative working. No day will ever be the same, but you will always be supported by our strong network of colleagues to guide you throughout the day.

Personal progression and development are not something we shy away from here at MERKUR Casino UK. As we grow as a company, we encourage those who work within our venues to do the same too. We offer plenty of opportunities to those who wish to progress, virtually anything is possible. From working in our venues to opportunities in operations or management, there is so much room to explore and you’ll find that everyone has the chance for an incredibly diverse, fluid career at MERKUR Casino UK.

We see your hard-work and we recognise raw talent within the business. As a way to say thanks to our amazing staff for their shining hard efforts, we offer a range of attractive bonuses and schemes in which they can benefit from. Take a look at some of the things we offer:

Staff Discount Scheme
You’ll have access to the Hapi Corporate Discount App, giving lower prices at restaurants, cinemas, retail outlets, supermarkets and much more!

We Pay Above the National Living Wage
Across our business, we pay above the National Living wage regardless of your age as long as you are over 18 (the legal requirement).


Refer a Friend
Some job roles are eligible for our Refer a Friend scheme, so if you know someone who would be great for a role you could receive £250 if they are successfully recruited!

Pension
We will automatically enroll you into our workplace pension scheme, with a contribution paid by the company each month.

Holiday
You are entitled to some well-deserved time off with full pay for a minimum of 28 days including Bank Holiday entitlement during the holiday year which runs from 1 January (if you are not contracted to work 5 days a week your holiday entitlement will be prorated).

Employee Assistance Programme
You will have access to our 24/7 employee assistance programme which offers telephone counselling, legal and financial support along with a wealth of online tools to support you and your families physical and emotional wellbeing.