Pacifica Group Ltd
Pacifica Group Ltd Headquarters Location
Pacifica
Venter Building
3 Mandarin Road
Rainton Bridge Business Park
Houghton-Le-Spring
DH4 5RA
Pacifica Group Ltd Photos
About Pacifica Group Ltd
Founded in 2003 and united under the Pacifica brand two years later, we’ve grown to become the largest domestic support services provider in the UK and a trusted name across Europe. With a reputation for excellence and a core resource of directly employed, experienced engineers, sales and support staff, our service offer includes repairs in and out of guarantee, warranty products, spares warehousing and product replacement.
With over 350,000 appliance repairs carried out every year, we visit and service 1 million customers and every day we have over 400 fully qualified engineers operating nationally, trusted by our customers and clients to visit their homes and carry out repairs.
Why Join Us? Trainee and Fully Skilled Opportunities availableWith over 350,000 appliance repairs carried out every year, we visit and service 1 million customers and every day we have over 400 fully qualified engineers operating nationally, trusted by our customers and clients to visit their homes and carry out repairs.
Pacifica is powered by our People, they’re at the heart of what we do.
We recognise the value our people bring, and through a great company culture, we all work together to deliver our brand promise “You’re in safe hands”.
Be part of a Business For Good!
OUR VISION – We are proud to care for our customers’ appliances for a more sustainable world.
Sustainability is the key to a better future, it improves the quality of our lives, protects our ecosystem, and preserves natural resources for future generations.
Pacifica is the first Carbon Neutral Company in our sector, and we are very proud of our green credentials. The very nature of what we do makes us a Business For Good. By repairing appliances we save the carbon cost of replacing them and ensure fewer appliances go to landfill.
Company Background - About UsWe recognise the value our people bring, and through a great company culture, we all work together to deliver our brand promise “You’re in safe hands”.
Be part of a Business For Good!
OUR VISION – We are proud to care for our customers’ appliances for a more sustainable world.
Sustainability is the key to a better future, it improves the quality of our lives, protects our ecosystem, and preserves natural resources for future generations.
Pacifica is the first Carbon Neutral Company in our sector, and we are very proud of our green credentials. The very nature of what we do makes us a Business For Good. By repairing appliances we save the carbon cost of replacing them and ensure fewer appliances go to landfill.
At Pacifica we provide full in-house City and Guilds Assured training across all Domestic Appliance product types. We recognise the importance of bringing fresh, new talent into our industry and that's why we developed our Training programme; to offer a unique skill set and a career with longevity.
For candidates already experienced in Domestic Appliance Repair we offer a competitive bonus structure, industry leading bonus scheme, parts delivery to a local collection point, opportunity for progression and upskilling if you need it.
Why Pacifica?
We know that work is not just about receiving a salary. At Pacifica, we provide a wide range of additional benefits to make your work life as rewarding as possible.
Benefits Hub
Access to a whole host of lifestyle/wellness benefits and discounts, and an area dedicated to recognition and rewards.
Holidays
Up to 33 days annual holiday allowance including 8 bank holidays.
Death in service cover
All employees receive death-in-service cover which will pay out three times your yearly salary (tax-free) to a nominated recipient, in the event of your death.
Training & Progression
Regular City & Guild Assured training and opportunities to upskill, plus excellent opportunities for progression and promotion within the business.
Appliance Protection
Complimentary MAP (Multi Appliance Protection) for your own home appliances.
Monthly rewards and gifts
Small tokens of thanks delivered with your spare parts and Costa Coffee rewards nominated by managers.
We offer roles in all areas of the Company, including Field, Office, and Warehousing. Check out our listings today and see if you’re suitable for any of our current vacancies. Your ideal job could be just a click away!
For candidates already experienced in Domestic Appliance Repair we offer a competitive bonus structure, industry leading bonus scheme, parts delivery to a local collection point, opportunity for progression and upskilling if you need it.
Why Pacifica?
We know that work is not just about receiving a salary. At Pacifica, we provide a wide range of additional benefits to make your work life as rewarding as possible.
Benefits Hub
Access to a whole host of lifestyle/wellness benefits and discounts, and an area dedicated to recognition and rewards.
Holidays
Up to 33 days annual holiday allowance including 8 bank holidays.
Death in service cover
All employees receive death-in-service cover which will pay out three times your yearly salary (tax-free) to a nominated recipient, in the event of your death.
Training & Progression
Regular City & Guild Assured training and opportunities to upskill, plus excellent opportunities for progression and promotion within the business.
Appliance Protection
Complimentary MAP (Multi Appliance Protection) for your own home appliances.
Monthly rewards and gifts
Small tokens of thanks delivered with your spare parts and Costa Coffee rewards nominated by managers.
We offer roles in all areas of the Company, including Field, Office, and Warehousing. Check out our listings today and see if you’re suitable for any of our current vacancies. Your ideal job could be just a click away!
Number of Employees in Pacifica Group Ltd
201 to 500
Pacifica Group Ltd Revenue
£18m to £73m (GBP)
Industry